The HPSS Collaboration agrees that the HPSS software shall remain hardware vendor neutral. HPSS Core Server, HPSS Mover, and client software runs on Linux platform, and supports x86-64 and PPC-64 L.E. servers. Customers run HPSS software on Dell, HP, IBM, Lenovo, and other popular enterprise class rack mounted servers.
B.E. = Best Effort Support
- HPSS Support will accept calls for HSI-HTAR software on RHEL variants such as Rocky Linux.
- HPSS Support will not require that the issue be reproduced on a supported platform (e.g. RHEL) before beginning problem determination.
- HPSS Support will be unable to address the call report if it becomes apparent that the issue is due to a defect in the underlying distribution. Problem resolution should then be pursued by the customer within the open source community or distribution provider.